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Level 2 Operation Changes

LIMITED ACCESS

To ensure our team members and customers are kept safe, we have introduced social distancing in our pools.

This means we have to offer a limited access and session times. You’ll still be able to get your daily swim.  We will be offering 1 hour swim sessions per person, with a maximum of 1 person per lane.  We will be having lane walking in the 25m Lap pool from 7am to 10am weekdays, 9am to 11am Saturday and 10am to 11am Sunday, with swimming only available after this time. 

You will required to wear a mask when you enter the facility until just before entering the pool, and as soon as you exit the water.  No mask, no swim.

We are unable to offer group and family gatherings or BBQ facilities.  We will be offering the two lap pools only, with no access to slides, spas, kids pool, playground etc.  The lap pools are strictly for lane swimming/walking only, with no leisure play available at this time. We have restarted our Inflatable Birthday Bookings. 

Our Changing Room facilities are now open.  Please adhere to the 2m social distancing rule while using these.

CONTACT TRACING REGISTER AND SOCIAL DISTANCING

We will be taking details of all customers entering the complex.  Our friendly receptionist will be asking you a few questions EVERY time you enter. 

Although our offices will be open, we will not be taking face to face queries.  Correspondence will be limited to phone and email.

HYGIENE AND CLEANING

We  have always had strict sanitation, handwashing, and health and wellness policies for our employees. Hygiene champions are dedicated to each shift, ensuring sanitising all contact surfaces.  Extra cleaning and sanitising will be carried out during the day to keep both our staff and our valued customers safe.  We have several sanitising stations throughout the complex, so please ensure you use these upon entry and exit of facility.  Most importantly, if you are feeling unwell please stay at home.

PAYWAVE ACCEPTED HERE

We have Paywave.  Please use this option whenever possible.

25 November 2021

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